Quote:
Originally Posted by Stephen
Is this something your update driver will be able to fix or does there have to be software defects raised against the creators of each software package that does this?
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Usually it's an application issue and we tend to contact the developer. In this case it could be a Java issue which would make everything more complicated and important of course.
However there are some things we can influence so we usually compare the behaviour across applications and products to check if it's an issue specific to us.
In any case, the developer is best placed to provide detailed debug information.
Cheers,
Carlo