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Old 02-13-2017, 04:03 PM   #2
AlbanRampon
Senior Member
 
Join Date: Sep 2015
Posts: 1,685
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Hello,

Thank you for the details.
This doesn't sound like an issue with your host software as the monitor is not directly driven by it. The LED on the adapter is programmed to change when the adapter is receiving changes from the host, which is normal as you move the mouse.
It sounds like a hardware issue with the adapter and I would recommend you contact Plugable for support on this.

Kind regards,
Alban
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Alban Rampon
Senior product manager, universal docking stations and accessories

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