DisplayLink Forum - View Single Post - Display going off for 10 seconds, a couple of times a day.

chardin61@gmail.com · 03-16-2017, 04:25 PM

I have a Dell XPS 12 9250 laptop, Windows 10, and am using the Plugable USB C docking station. My external monitor will go off for 10 seconds at random intervals then come back on.
I have checked Intel's website for newer USB 3.0 drivers and non are indicated. I did just update and install the DisplayLink drivers, but this does not seem to make a difference.

I verified that the USB C dock creates the issue by disconnecting from the doc and connecting directly to the external monitor. When this is done, the external monitor is stable.

Intel Core (TM) m5-6y57

03-16-2017, 04:25 PM	#1
chardin61@gmail.com Junior Member Join Date: Mar 2017 Posts: 1	Display going off for 10 seconds, a couple of times a day. I have a Dell XPS 12 9250 laptop, Windows 10, and am using the Plugable USB C docking station. My external monitor will go off for 10 seconds at random intervals then come back on. I have checked Intel's website for newer USB 3.0 drivers and non are indicated. I did just update and install the DisplayLink drivers, but this does not seem to make a difference. I verified that the USB C dock creates the issue by disconnecting from the doc and connecting directly to the external monitor. When this is done, the external monitor is stable. Intel Core (TM) m5-6y57