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Old 06-08-2017, 09:27 AM   #4
AlbanRampon
Senior Member
 
Join Date: Sep 2015
Posts: 1,685
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Hi Cas,
I'll need to check with our dev the order of things.
I expect the RS1 MSI to neuter the TH2 driver, like it does with a WU install.
Would you have the logs on hand so I can have a look and consult?
Our customer support tool gathers this as described in my signature (3rd link).

I hope we did not forget to put the GUID in the Windows migration blocker list. The logs will tell me which MSI you are using, along with the SetupAPI Device/Application logs.

Kind regards,
Alban
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Alban Rampon
Senior product manager, universal docking stations and accessories

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