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Old 08-30-2017, 06:59 PM   #1
saare1
Junior Member
 
Join Date: Aug 2017
Posts: 5
Unhappy Repeated disconnects

I'm experiencing repeated disconects

I have followed the steps here http://www.displaylink.com/support/ticket.php?id=269 and i'm still experiencing issues.

How often does the issue occur? At least once per hour
How do you invoke the issue? There does not appear to be any particular trigger for the disconnect
How do you recover from the issue? Disconnect and re-connect or "scan for hardware changes" on the device in "device manager"
Was the issue present in older versions of DisplayLink software? Yes
How are you connected to the DisplayLink device? Directly or through a USB hub? Hub - Surface Book with Surface dock

All drivers are up to date. Logs attached
Attached Files
File Type: zip DESKTOP-HIT6CV0_20170830_204817.zip (3.53 MB, 3 views)

Last edited by saare1; 08-31-2017 at 11:32 AM.
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