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Old 09-20-2017, 11:09 AM   #3
AlbanRampon
Senior Member
 
Join Date: Sep 2015
Posts: 1,685
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Hello,

Thank you for the logs, it is helpful.
I see USB errors all over. Connection is lost, and some USB interfaces get ignored by Windows as in persistent errors. Up/down is the driver trying to reset to recover.

I suggest you try with another cable in another USB port.
Also, try with a USB2 cable or in a USB2-only port, to see if the issue persists there too.

Kind regards,
Alban
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Alban Rampon
Senior product manager, universal docking stations and accessories

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