Hello lads and lasses,
I'm trying to setup an hp3005pr on my laptop. The laptop is running Windows 7. I've tried a lot of things but I can't seem to get it to work. The USB hub works fine, but I can't get anything on the HDMI screen I have connected to the dock. It seems like the GigEthernet doesn't work either.
I've tried:
- Installing the driver from the internal memory of the dock itsself
- Installing the latest driver from HP
- Installing your latest driver
- Tried an older driver
- Tried with all ports on my laptop (all three of them have USB3.0)
- Cleaning using your cleaning tool, rebooting, reïnstalling, rebooting
- Tried another laptop with Windows 10 creators update... no luck either.
The dock shows up in device manager in Portable Devices but not in display adapters. As a result DisplayLink manager shows a disconnected icon.
I ran Windows updates and my system is up-to-date. The intel HD graphics and USB 3.0 host controller drivers are also up-to-date.
Attached you'll find the support logs for each of the ports I tested.
Any ideas?
Thanks in advance for the feedback.
Kind regards,
ScHAmPi.