Quote:
Originally Posted by AlbanRampon
Which DisplayLink driver version was installed at the moment of failure? From the logs it looks that there was 8.4M0 installed, however some of bits of information from other logs are pointing that there might be earlier version 8.3M0?
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I had originally installed 8.4M0, that never worked. I don't believe that I installed any previous versions until after I collected the logs that I submitted. I did uninstall 8.4 and try 8.3, but that did not work either.
Quote:
Originally Posted by AlbanRampon
Did you get a notification from Windows after the flight of the Insiders Build 17074 finished which was moaning about compatibility?
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I am not sure what you mean by this, I received the new machine from my IT team and all updates have been installed, I have not seen any compatibility notifications.
Quote:
Originally Posted by AlbanRampon
To help us on the reproduction, can you tell what was the layout (dock only display, extended desktop, clone/mirror)? Were you using two monitors?
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I am attempting to extend the desktop, however, Windows is not recognizing a second screen.
Quote:
Originally Posted by AlbanRampon
Is this situation persistent or did you recover from the failure? If so, would you remember how you recovered?
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I am not sure what you mean by this, there haven't been any 'falures' aside from not being able to configure the second screen.
Quote:
Originally Posted by AlbanRampon
Do you also happen to remember which Windows 10 Build you were running before 17074? We've tried a combination of upgrade paths, with different screen layouts, with different DisplayLink driver installed before/after the flight and we still have zero failure reproduced... We are blocked.
Microsoft has stopped flighting 17074, but still have access to the ISO. Maybe you have already received the new build and have an update on behaviour.
Kind regards,
Alban
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As I indicated above, I received the machine from IT with all the updates completed and then installed DisplayLink, it has never worked on this machine.