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Jimmy Mac · 02-21-2018, 05:25 PM

Team Display Link,

We are running Windows Enterprise 2015 LTSB and have found that after a fresh image of the laptop and installing the display port software, the display port works with no issues Randomly the display port will just stop working and there is an exclamation point on the video driver (Intel 5500, Intel 520). At this point the HDMI monitor port on the laptop stops working too. Once the display link software is uninstalled and the system restarted, the exclamation point goes away on the video card and the HDMI port starts working again. I have tried many versions of the display link software and intel drivers and the issue never goes away. Once it is broke it stays broke until it is imaged again. What is the fix for this issue ?

Thanks,
Jim

02-21-2018, 05:25 PM	#1
Jimmy Mac Junior Member Join Date: Feb 2018 Posts: 2	Display Link Drivers kill video drivers Team Display Link, We are running Windows Enterprise 2015 LTSB and have found that after a fresh image of the laptop and installing the display port software, the display port works with no issues Randomly the display port will just stop working and there is an exclamation point on the video driver (Intel 5500, Intel 520). At this point the HDMI monitor port on the laptop stops working too. Once the display link software is uninstalled and the system restarted, the exclamation point goes away on the video card and the HDMI port starts working again. I have tried many versions of the display link software and intel drivers and the issue never goes away. Once it is broke it stays broke until it is imaged again. What is the fix for this issue ? Thanks, Jim