Hello,
Thank you for the private gentle reminder. I haven't been in the office these last two weeks.
I believe the issue comes from the machine name and/or user name of the user logged in.
Korean uses double-byte characters and, even if we test these, it seems there could be an issue in the string including the path.
The error message comes from Advanced Installer, which is a piece of software used to create SETUP.EXE used to deploy the driver on the machine.
The logs you sent are missing System_Details.txt, and I believe this has the same root cause, but it means I can't use the data in that file to create the bug.
To progress this, I need to create a bug to engineering. But, to reproduce the issue, I would need you to paste here, in Korean characters, the machine name, and the Windows username of the user logged in. The reason is that the team which will reproduce this doesn't necessarily know how to type Korean so they would copy/paste the strings.
Would you please be able to paste this here?
Kind regards,
Alban
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