DisplayLink Forum - View Single Post - Monitor shows up as generic pnp monitor in device manager

nonpareilpearl · 12-02-2012, 06:36 PM

I just created an account and logged in to say that I have been having issues with my games as well.

I had some Steam games, Diablo III, Skryim, etc. installed prior to getting an AOC USB monitor. Everything was running fine. I got the second monitor believing that it would be easier for me to code. It's brought me nothing but pain.

I ended up returning the monitor, but I've been troubleshooting the problem with my games ever since. After I plugged in the monitor the drivers were automatically detected and installed. Although I had been playing one of my games (Diablo, for the curious) fine the night before, this first time I opened it *after* the monitor was installed I was met with this:
http://i.imgur.com/L3mum.png

Puzzled I went to Blizzard's form, had to navigate around some prefs files and make some changes using a text editor that made the game open in "windowed" mode instead of full screen. I was really irritated as Diablo did not seem to run as well in windowed mode, but I digress. Later, I tried opening Skyrim. *SAME ERROR*. I thought "well... this can't be a coincidence" so I search on THOSE forums. Guess what? That game had to be changed to windowed mode as well. Then I got curious and tried opening all the games I had installed from Steam. *Every* game that was full screen by default popped the error and had to be changed to windowed mode to open. Games in windowed mode by default opened fine *BUT* could not be changed to full screen if I wanted to - the games with that option, when changed to full screen, popped that error. Every. game. Unplugging the monitor did not change this. (Makes sense, since the software is still there...)

I started searching around to see if anyone had a solution to this. Someone mentioned that they had to just do a fresh install of the OS (of course then they needed to reinstall of their programs) to make their laptop work normally again - he said reinstalling the drivers for the graphics card had no effect. I tried it to see - I reinstalled the driver, I installed the previous version, I even installed a beta version but NONE of them solve the issue.

I have not found any information on what software installed with the driver to try and remove it. I even contacted AOC support but they never replied. I returned the monitor because it wasn't worth it. Seriously.

All I want to know is: how do I remove *everything* that was installed when the monitor was connected *without* having to do a clean install of the OS? This has definitely been one of the most frustrating tech experiences for me to date.

12-02-2012, 06:36 PM	#6
nonpareilpearl Junior Member Join Date: Dec 2012 Posts: 1	I just created an account and logged in to say that I have been having issues with my games as well. I had some Steam games, Diablo III, Skryim, etc. installed prior to getting an AOC USB monitor. Everything was running fine. I got the second monitor believing that it would be easier for me to code. It's brought me nothing but pain. I ended up returning the monitor, but I've been troubleshooting the problem with my games ever since. After I plugged in the monitor the drivers were automatically detected and installed. Although I had been playing one of my games (Diablo, for the curious) fine the night before, this first time I opened it after the monitor was installed I was met with this: http://i.imgur.com/L3mum.png Puzzled I went to Blizzard's form, had to navigate around some prefs files and make some changes using a text editor that made the game open in "windowed" mode instead of full screen. I was really irritated as Diablo did not seem to run as well in windowed mode, but I digress. Later, I tried opening Skyrim. SAME ERROR. I thought "well... this can't be a coincidence" so I search on THOSE forums. Guess what? That game had to be changed to windowed mode as well. Then I got curious and tried opening all the games I had installed from Steam. Every game that was full screen by default popped the error and had to be changed to windowed mode to open. Games in windowed mode by default opened fine BUT could not be changed to full screen if I wanted to - the games with that option, when changed to full screen, popped that error. Every. game. Unplugging the monitor did not change this. (Makes sense, since the software is still there...) I started searching around to see if anyone had a solution to this. Someone mentioned that they had to just do a fresh install of the OS (of course then they needed to reinstall of their programs) to make their laptop work normally again - he said reinstalling the drivers for the graphics card had no effect. I tried it to see - I reinstalled the driver, I installed the previous version, I even installed a beta version but NONE of them solve the issue. I have not found any information on what software installed with the driver to try and remove it. I even contacted AOC support but they never replied. I returned the monitor because it wasn't worth it. Seriously. All I want to know is: how do I remove everything that was installed when the monitor was connected without having to do a clean install of the OS? This has definitely been one of the most frustrating tech experiences for me to date. Last edited by nonpareilpearl; 12-02-2012 at 06:42 PM. Reason: Unclear sentence.