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Old 04-04-2018, 07:48 AM   #1
cttonbridge
Junior Member
 
Join Date: Apr 2018
Posts: 1
Default DisplayLink setup wizard starting everytime plug into dock

Hi,

The docking station is working fine except for when laptop is reconnected to it (via USB 3.0).

What happens is that the docking station is detected via USB and starts to install device driver software. Then the DisplayLink setup wizard appears. The device driver install box shows "Waiting for user input". Press cancel on the setup wizard, Then Finish and device install shows as successfully installed. All works ok.

How can the setup wizard be prevented from starting up every time plugged in?

I have attached screenshots and the diagnostic zip file.

Thanks
Attached Images
File Type: jpg dock1.jpg (13.9 KB, 1 views)
File Type: jpg dock2.jpg (16.7 KB, 1 views)
File Type: jpg dock3.jpg (13.9 KB, 1 views)
File Type: jpg dock4.jpg (15.4 KB, 1 views)
Attached Files
File Type: zip DAVID-PC_20180403_174441.zip (1.62 MB, 1 views)
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