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Old 05-16-2018, 11:22 PM   #4
AlbanRampon
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Join Date: Sep 2015
Posts: 1,685
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Hello,

I can understand how you could think that... but a BSoD comes from a kernel mode driver failure and DisplayLink does not have any kernel mode driver on that version of Windows.
In a nutshell, even if we wanted to create a BSoD, on Windows 10, we technically cannot!

We can however create the bug report to Microsoft with the MEMORY.DMP attached.
In the system settings, select full memory dump, then after you've had the BSoD, collect the MEMORY.DMP which will be the size of your RAM, compress it (Zip or 7z), put it on your preferred file sharing service and tell us the link. Once downloaded, we can tell you and you can delete it.
Then when we have the file down, we can analyse the DMP, check you all have the same trigger, and schedule this to be reported to Microsoft who can then direct this to the proper company or internal team.

Kind regards,
Alban
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Alban Rampon
Senior product manager, universal docking stations and accessories

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
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