View Single Post
Old 05-16-2018, 11:48 PM   #5
i2000s
Junior Member
 
Join Date: Jun 2017
Posts: 20
Default

Quote:
Originally Posted by AlbanRampon View Post
Hello,

I can understand how you could think that... but a BSoD comes from a kernel mode driver failure and DisplayLink does not have any kernel mode driver on that version of Windows.
In a nutshell, even if we wanted to create a BSoD, on Windows 10, we technically cannot!

We can however create the bug report to Microsoft with the MEMORY.DMP attached.
In the system settings, select full memory dump, then after you've had the BSoD, collect the MEMORY.DMP which will be the size of your RAM, compress it (Zip or 7z), put it on your preferred file sharing service and tell us the link. Once downloaded, we can tell you and you can delete it.
Then when we have the file down, we can analyse the DMP, check you all have the same trigger, and schedule this to be reported to Microsoft who can then direct this to the proper company or internal team.

Kind regards,
Alban
Thank you for the reply!

My computer has a 64GB memory and my disk doesn't have enough space to store the memory dump so that it never generated one for me. I guess it might also be difficult for other people to upload the dump file to you as well. Can you test and reproduce this on any of your own computers in the company? I guess this issue could be very popular based on my reading over reddit. Thanks!
i2000s is offline   Reply With Quote