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Old 06-08-2018, 03:11 PM   #14
AlbanRampon
Senior Member
 
Join Date: Sep 2015
Posts: 1,685
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Hello,
We have not been able to reproduce the issue so far.
To get clearer logs, would you please do the following?
1. Restart the machine without any dock/adapter connected
2. Use End User Cleaner to remove all traces of the old 7.9 you have
3. Restart the machine
4. Upgrade USB 3.0 drivers as they are outdated
5. Delete all data from user TEMP folder (C:\Users\930070\AppData\Local\Temp) as we can see dumps from the installer.
6. Install latest DisplayLink package
7. Restart the machine, or collect new logs if the issue appeared.

Kind regards,
Alban
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Alban Rampon
Senior product manager, universal docking stations and accessories

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