View Single Post
Old 02-21-2019, 12:42 PM   #2
AlbanRampon
Senior Member
 
Join Date: Sep 2015
Posts: 1,685
Arrow

Hello,
When a BSoD occurs, the memory is saved to a file with the last events before the kernel tripped. BSoD comes from kernel (low level) issues, not normal user mode software.

Could I get the MEMORY.DMP ?

It can be a large file. It compresses/zips very well.
You can put it on the cloud file sharing of your choice and send me a link. I will download it straight away and you can free your space again.

The last link of my signature as instructions on log files. That might prove useful too, but the MEMORY.DMP is the priority.

Kind regards,
Alban
__________________
Alban Rampon
Senior product manager, universal docking stations and accessories

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution

Last edited by AlbanRampon; 02-21-2019 at 12:44 PM.
AlbanRampon is offline   Reply With Quote