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Old 04-10-2020, 06:56 AM   #3
KatarzynaCzaja
DisplayLink Tech Support
 
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Join Date: Apr 2020
Posts: 461
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Quote:
Originally Posted by PilotPete View Post
Hi,
I have a Macbook Air that ran great with two screens using the Displaylink. After I upgraded my mac - yesterday - the external screens stopped working. I upgraded the displaylink driver to the latest BETA version, but still not working. I read through all your support docs. The install looked like it loaded cleanly, with no error messages. However, when I checked to see if the DisplayLink extension was enabled, it wasn't even there. I tried a few times to uninstall, install, reboot, etc. But it doesn't work/ and no extension. I need my two screen for website design. Any help would be appreciated. I'm not a coder, or software engineer, so be gentle. Thanks in advance.
Pete
Hello PilotPete,
Could you tell us what exactly is the DisplayLink device you are working with?
Also I have to ask you to go through the steps described in https://support.displaylink.com/know...to-displaylink as we need to run additional analysis of th logfiles gathered from your PC. You can later attach the ZIP file to your post here.

Best regards,
Katarzyna
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