Quote:
Originally Posted by KatarzynaKowalczyk
Hello gteibo,
Thank you for reaching out to us!
Indeed the logfiles do not show D6000 connected to your PC.
Do you know if something specific happened around the time when the dock has stopped working?
Driver change, hardware change, other installations?
And let me make sure of two things:
Did you connect the faulty D6000 to a different PC and it did not get recognized there either?
You've tried different ports/cables but the result was the same, is that correct?
Thank you,
Katarzyna
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The is no hardware changes, I only unplug the dock from my notebook, when I plug it again, I wasn't able to use it.
1. I try D6000 in another notebook with the same result, I'm just able to use de USB functionality of D6000
2. I'm not able to try with another cable between notebook and D6000 because it is an internal cable. But I already tried in other USB ports with no luck
3. Another thing, when I use the D6000 Firmware Updater, it recognizes the information of the FW:
d6000 controller
TI PD Controller
PR Converter
GL Hub 1
Gl Hub2
It seems like the DisplayLinks Chipset stop working,
I have attached the last log