DisplayLink Forum - View Single Post

itanic · 05-19-2020, 03:17 PM

I'm trying to use the USB-C Dual Docking Station with a single Dell 49" ultra-wide monitor using display port but only able to achieve 3840x1080 resolution.

Dell XPS Laptop [USB-C] > Docking Station. Docking Station [Display Port] > Monitor.

I can connect directly to the monitor with the USB-C cable [bypassing the Docking Station] and get 5120x1440 just not through the docking station. Updated the monitor driver and drivers for the dock. Not quite sure why this is not working as manual states it will support 5k with a single monitor. Suggestions?

05-19-2020, 03:17 PM	#1
itanic Junior Member Join Date: May 2020 Posts: 1	Dell U4919DW and 5K I'm trying to use the USB-C Dual Docking Station with a single Dell 49" ultra-wide monitor using display port but only able to achieve 3840x1080 resolution. Dell XPS Laptop [USB-C] > Docking Station. Docking Station [Display Port] > Monitor. I can connect directly to the monitor with the USB-C cable [bypassing the Docking Station] and get 5120x1440 just not through the docking station. Updated the monitor driver and drivers for the dock. Not quite sure why this is not working as manual states it will support 5k with a single monitor. Suggestions?