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Old 05-21-2020, 07:59 PM   #12
jmesser
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Join Date: May 2020
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I have followed all of these steps and it still does not work. I have a Macbook Pro 2019 13 in. running Catalina (10.15.4). Dell D3818DW monitor will not connect via D6000 dock to MacBook Pro running Catalina (10.15.4). Monitor connects normally when connected directly to the Macbook via USB-C. The monitor also works when connected via the D6000 dock to a Thinkpad Laptop. So it is not a hardware issue.

Logs and screenshots attached.
Attached Images
File Type: jpg DisplayLink Manager.jpg (11.0 KB, 1 views)
File Type: jpg System Report:Hardware:USB.jpg (16.3 KB, 1 views)
Attached Files
File Type: zip DisplayLinkInfo_Output_20200521_154721.zip (4.97 MB, 0 views)
File Type: zip DisplayLinkInfo_Output_20200521_154831.zip (627.0 KB, 0 views)
File Type: zip DisplayLinkInfo_Output_20200521_154929.zip (611.1 KB, 0 views)
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