View Single Post
Old 05-29-2020, 02:49 PM   #1
frizille
Junior Member
 
Join Date: May 2020
Posts: 2
Default USB continuously disconnects/reconnects

I'm running into an issue where the USB3/Thunderbolt port keeps disconnecting then reconnecting. I'm getting a "Unknown USB Device (Device Descriptor Request Failed)" error in device manager. When I disconnect the DisplayLink dock, the errors stop. The only things in the DisplayLink dock are a 3.5mm stereo jack out to speakers, an HDMI cable to a 27" LG UHD58B, and an ethernet cable out to a D-Link 8 port hub. BIOS, drivers, etc. are all up to date on the laptop - Lenovo Carbon X1 5th Gen.

Diagnostics attached.

Any ideas on how to resolve it?
Attached Files
File Type: zip DL_Windows_Logs_20200529_095416.zip (1.79 MB, 3 views)
frizille is offline   Reply With Quote