DisplayLink Forum - View Single Post - Windows 8 and USB 3.0 with Kensington SD3500

beaveyOne · 02-04-2013, 02:13 AM

I'm having the exact same problem, and I've tested using both my home and work laptops. One is a Sony Vaio, and one is a Lenovo Thinkpad. With both machines, plugging in the dock to a USB 2.0 port works fine, and i have dual displays, audio, ethernet, and all the usb ports. When I plug in to a USB 3.0 port, I have the exact same issues as the original poster.

Frustrating beyond belief. I'll contact Kensington tech support, but I'm glad I'm not the only one with this problem. I just got the dock, and it's been driving me crazy. Thanks.

I also have one of the Lenovo Thinkpad USB 3.0 docks, and it works perfectly on the same laptop. It does look like a problem with the Kensington dock's firmware, since both of them have the same DisplayLink guts.

02-04-2013, 02:13 AM	#4
beaveyOne Junior Member Join Date: Feb 2013 Location: Michigan Posts: 2	USB 3.0 doesn't work on 2 different laptops I'm having the exact same problem, and I've tested using both my home and work laptops. One is a Sony Vaio, and one is a Lenovo Thinkpad. With both machines, plugging in the dock to a USB 2.0 port works fine, and i have dual displays, audio, ethernet, and all the usb ports. When I plug in to a USB 3.0 port, I have the exact same issues as the original poster. Frustrating beyond belief. I'll contact Kensington tech support, but I'm glad I'm not the only one with this problem. I just got the dock, and it's been driving me crazy. Thanks. I also have one of the Lenovo Thinkpad USB 3.0 docks, and it works perfectly on the same laptop. It does look like a problem with the Kensington dock's firmware, since both of them have the same DisplayLink guts.