Quote:
Originally Posted by beaveyOne
I'm having the exact same problem, and I've tested using both my home and work laptops. One is a Sony Vaio, and one is a Lenovo Thinkpad. With both machines, plugging in the dock to a USB 2.0 port works fine, and i have dual displays, audio, ethernet, and all the usb ports. When I plug in to a USB 3.0 port, I have the exact same issues as the original poster.
Frustrating beyond belief. I'll contact Kensington tech support, but I'm glad I'm not the only one with this problem. I just got the dock, and it's been driving me crazy. Thanks.
I also have one of the Lenovo Thinkpad USB 3.0 docks, and it works perfectly on the same laptop. It does look like a problem with the Kensington dock's firmware, since both of them have the same DisplayLink guts.
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I am running an Asus Zenbook Prime UX31A with an iCore7 and Sandforce Bridge and Windows 8-64. My new i-tec USB 3.0 docking station (chipset DisplayLink DL-3900) is not working at all. At the beginning (USB 3.0 Inter host used) it was working with some USB devices but I could not get an external monitor to work. Only with extense USB 2.0 cable - all is OK. After updating all drivers and installing DisplayLink 7.1M1 now Windows does not even recognize the docking station at all in USB 3.0 port with Intel chipset (Intel extensible Host controller ). In the device manager \"USB Root Hub (xHCI)\" is stating error code 43 (\"The USB hub failed to reset\"). I have already tried the workaround from the Plugable website (installing the Intel instead of the Microsoft USB 3.0 driver) but this did not work either, as Windows kept saying that I already had the latest driver. It is really frustrating with Intel USB 3.0 host port! Any suggestions? Many thanks!