View Single Post
Old 07-11-2022, 09:34 AM   #5
KatarzynaCzaja
DisplayLink Tech Support
 
KatarzynaCzaja's Avatar
 
Join Date: Apr 2020
Posts: 461
Default

Quote:
Originally Posted by ayn57 View Post
I have Dell Universal Dock D6000 with Asus PA278QV connected to DisplayPort and Asus VS24A connected to HDMI.

I collected the logs, but some of them seem to contain semi-private information (e.g. networking setup WLan SSIIDs, VPN configuration, etc) that I am uncomfortable sharing here.
You can share the files with us by sending an email directly to technical-enquiries@synaptics.com

Quote:
Originally Posted by ChrisSutcliffe View Post
I'm seeing the same behaviour and I'm happy to help address the issue.
As previously we will need more detailed problem description and more details about your setup - what and how everything is connected and we will need logfiles.
Please follow the steps from the article I linked in my first post and then you can share everything here or for faster support you can send an email to technical-enquiries@synaptics.com.
KatarzynaCzaja is offline   Reply With Quote