Quote:
Originally Posted by WebDC
Hey,
for 1-2 months (I think since Ventura 13.1 was installed) I have two black bars on top and bottom of my two Mateview 28". Before it worked perfectly for 4 months.
Following setup:
Macboook Pro 16" (2019) with Ventura 13.1,
2 Mateview 28" displays connected via Wavlink WL-UG69PD5 and Displayport (on Wavlink site) to MiniDP (on Mateview) for each of the displays.
Any clue on this issue?
Best,
Björn
|
Hello
Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article
How to report macOS issues to DisplayLink
And aslo for speedy support please send an email with the logfiles and detailed problem description to:
technical-enquiries@synaptics.com
Please send me to the model of the monitor.
Best Regards[/QUOTE]