Quote:
Originally Posted by nirhend
I have a StarTechcom DK31C3HDPD DisplayLink dock and can't get screens connected.
Using MBP M1Pro 2021.
I've installed the latest DisplayLink app for Mac.
Updated Mac to the latest 13.4.1
When connecting the dock, I do get charge but nothing more.
I'm asked to confirm the accessory and allow it - I confirm.
I've enabled screen recording end restarted the app.
Currently have the attached message in the DisplayLink app:
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Hello,
Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article
How to report macOS issues to DisplayLink
And aslo for speedy support please send an email with the logfiles and detailed problem description to:
technical-enquiries@synaptics.com