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Old 01-08-2024, 11:59 AM   #2
rboerner
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Join Date: Jan 2015
Posts: 618
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Quote:
Originally Posted by gerygg View Post
Hi,
I'm trying to connect 2 monitors through HDMI to an Anker 575 (A8392) Dock which has a DisplayPort to my Macbook via USB-C .

This is the message I'm getting:

"Please allow your DisplayLink device to connect to this mac"
After connecting accessory to this mac via USB, a system promt will appear. Please click "Allow" to ensure the device is working properly.

Is my dock not compatible or am I doing something wrong? It didn't work in Ventura nor in Sonoma.

Thanks!
According to the information provided by Anker for your docking station --> https://www.anker.com/products/a8392 the docking station does NOT have DisplayLink technology inside of it.

As a result, DisplayLink will not be able to assist you.
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