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Old 07-08-2024, 11:05 AM   #2
rboerner
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Join Date: Jan 2015
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Quote:
Originally Posted by ki8461 View Post
Hello,

I have a M1 Macbook Air. I'm trying to connect to a Thunderbolt display via thunderbolt 2->thunderbold 3 adapter https://www.apple.com/shop/product/M...bolt-2-adapter

With the second USB C slow, I've plugged in the Dell UD22 but DisplayLink says it's unable to detect second monitor. The Samsung monitor is connected to the UD22 via HDMI.

When I unplug the Thunderbolt display, the UD22 is able to display onto the monitor.

Previously, I used Pluggable and was able to work without an issue. https://www.amazon.com/dp/B0BKLT853Z...roduct_details
In brief, I believe there are several factors contributing to the behavior. However, in order to keep things simple I will ask two quick questions:

1. Can you connect the Samsung monitor to the DisplayPort video output port on the back of the UD22 dock, specifically the one that is closest to the dock's Ethernet RJ-45 port?

2. The Plugable product you mentioned is based on DisplayLink technology. Do you still have the DisplayLink Manager Application installed on your Mac?
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