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Old 10-18-2024, 11:06 AM   #2
rboerner
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Join Date: Jan 2015
Posts: 618
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Quote:
Originally Posted by Kevinman View Post
Hello!

I am somewhat of a technology novice and am trying to set up a multi monitor set up with my mac and having some trouble getting it to recognise more than two screens.

I have contacted support and they have asked me to download a program that downloads display information from my computer into a zip file and then they are asking me to email that zip file to them.

Is this normal and legit because it feels a little dicey!

Any help would be most appreciated!

Thanks!
The process you describe is both typical and expected, as described by DisplayLink here --> https://support.displaylink.com/know...to-displaylink
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