DisplayLink Forum - View Single Post - Display Link Manager stop working randomly

jcalegre · 11-13-2024, 07:00 PM

Hello,

I keep getting black screens on both monitors (Dell P2418D) randomly. The monitors are connected to a MacBook Pro (2017 13-inch) using Ventura 13.7.1 And I am currently using the latest Display Link Manager driver (1.11.0 Build 28).

It looks like every time I have apps with video (e.g., MS Teams sessions with participants with their cameras on; or when displaying YouTube videos), both monitors go black.

What am I doing wrong? Is there a setting I need to tweak to prevent the random black screens? Thanks in advance for any help or guidance.

J.C.

11-13-2024, 07:00 PM	#1
jcalegre Junior Member Join Date: Nov 2024 Posts: 1	Display Link Manager stop working randomly Hello, I keep getting black screens on both monitors (Dell P2418D) randomly. The monitors are connected to a MacBook Pro (2017 13-inch) using Ventura 13.7.1 And I am currently using the latest Display Link Manager driver (1.11.0 Build 28). It looks like every time I have apps with video (e.g., MS Teams sessions with participants with their cameras on; or when displaying YouTube videos), both monitors go black. What am I doing wrong? Is there a setting I need to tweak to prevent the random black screens? Thanks in advance for any help or guidance. J.C.