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Old 11-21-2024, 01:37 PM   #2
DanielSznicer
DisplayLink Tech Support
 
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Join Date: Mar 2020
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Quote:
Originally Posted by Macmacpro View Post
Hello
my setup: m1 14 pro + x2 Dell U2720Q + x2 DP cables connected + Logi mx3 mouse keyboard (BT)
(DisplayLink SW latest version installed)

OS: macOS 14.7

Currently, I tried to work with Belkin Display Link dock, beside the scale macOS issue (4k monitors working in 1920x1080 mode) and i feel small mouse glitches between the monitors and overall slow performance. (i.e: i disconnect the mac from dock and open the lid, mac seems to be stuck and take a few moments to return to normal and start to respond)

** tested also on Mac m2/3 pro --> same **

this is normal experience? if not what we should do?
Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com
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