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Old 01-09-2025, 11:52 AM   #2
DanielSznicer
DisplayLink Tech Support
 
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Join Date: Mar 2020
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Quote:
Originally Posted by martinjsteven View Post
I have a slightly different issue on Sequoia, on two different machines

I have one monitor connected via usb-c with a pass thru to a plugable branded dock running two monitors via DisplayPort

Now, everything works just fine until the displays sleep. When waking up again the main monitor works just fine but the DisplayLink software then crashes.

If I restart the software all is fine again.

I’ve temporarily got around this using a LaunchCtl plist file which detects the crash and restarts the software for me, but of course shouldn’t have to.

Tried on a new machine, fresh install of MacOS and it’s the same.

Before on Sonoma , no problem…

Any ideas?

Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com
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