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Old 01-09-2025, 11:57 AM   #2
DanielSznicer
DisplayLink Tech Support
 
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Join Date: Mar 2020
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Quote:
Originally Posted by pdjmuxl View Post
Hello, posting as I'm having the same error others are. My 2nd monitor is showing a black screen. I have done both:
- Screen Recording Permission is still granted and the USB device can access the System
- Used End-User Cleaner and then once again install DisplayLink Manager 1.11.0

It's still not working.

Device is Apple Macbook Pro A1 chip, running Sequoia 15.0, HyperDrive 4K Dual HDMI.

Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com
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