View Single Post
Old 01-09-2025, 11:59 AM   #2
DanielSznicer
DisplayLink Tech Support
 
DanielSznicer's Avatar
 
Join Date: Mar 2020
Posts: 262
Default

Quote:
Originally Posted by skimmiks View Post
I usually use my MacBook Air 13" in clamshell mode connected to 2 external monitors using a Plugable Display Docking Station with DisplayPort. I had no problem using it with DisplayLink for 2+ years. I also updated my MacBook with every update that came along.

No problems until the Sequoia15.2 update recently. Now I cant use clamshell mode and need to have my MacBook open in order to use the external monitors. If i close the laptop, the screens go black.
I've used the End-User Cleaner and uninstalled display link and re-installed it using the newest version 1.11.0.... but still no dice. Works only when the laptop is opened.

Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com
DanielSznicer is offline   Reply With Quote