Hi,
here are the logs. I have also write this email to the support mail:
Quote:
Dear DisplayLink Tech Support,
I am writing to report an issue I am experiencing with two JSAUX FlipGo portable dual monitors connected to my MacBook Pro 14" with an M4 chip. I have both the 16" and 13.5" models of the FlipGo monitor (product link: https://jsaux.com/products/flipgo-portable-dual-monitor).
Currently, I am only able to successfully use one of the FlipGo displays at a time. When I connect the second JSAUX display to my MacBook Pro, the screen remains completely blank.
Furthermore, when I disconnect the second, blank display, the first display that was previously working momentarily loses its connection for a few seconds before reconnecting.
I have checked the DisplayLink UI, but the second JSAUX display is not detected or visible.
Could you please advise on how to resolve this issue and allow me to use both JSAUX FlipGo displays simultaneously with my MacBook Pro? Any troubleshooting steps or compatibility information you can provide would be greatly appreciated.
Thank you for your time and assistance.
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