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Old 03-11-2025, 03:29 PM   #5
abeloua1
Junior Member
 
Join Date: Mar 2025
Posts: 4
Default RE: External Screens Intermittently Going Black – DisplayLink Dock Issue (MacBook M1)

Hi Dariusz,

Thanks for your prompt response. I followed your suggestion and tested the dock with only the monitors connected (without additional devices), but unfortunately, the issue persists. The screens continue to intermittently go black within less than a minute.

Additionally, my laptop crashed yesterday while attempting to get the monitors to connect. The crash report indicates that the DisplayLinkUserAgent process (from the DisplayLink Manager app) crashed due to a segmentation fault caused by faulty memory assignment.

I will proceed with gathering the system logs and reach out to support as you suggested.

Please let me know if there's anything else I should check before submitting the logs.

Thanks again for your assistance!
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