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Old 04-17-2025, 02:45 PM   #3
Szymon
DisplayLink Tech Support
 
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Join Date: Feb 2010
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Thank you, rboerner for all pointers

Quote:
Originally Posted by rboerner View Post

If my understanding is correct, then the issue of the non-working display is not related to the DisplayLink component within the dock.
This is all correct that HDMI output is not related to DisplayLink component in UD22 product. However, in this particular product HDMI output is related to another Synaptics component. The engineering team responsible for this component has already been investigating the problem and the good news is the fix is already identified.

I will share planned release date of dock firmware once I receive confirmation about their schedule.
Thank you for raising this with us and for your patience.
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