Quote:
Originally Posted by oyasuna
I have a 2021 16" MacBook Pro. I have two monitors attached via a Plugable Docking Station. Oddly enough, only one of the monitors (2nd) is listed in the DisplayLink Manager tool window (VX3267U-4K). |
The docking station you are using is a hybrid. The 'Display 1' video output group is driven by the video output capabilities of the host computer. It is not driven by DisplayLink technology. This is why only one display appears within the DisplayLink Manager Application status window. The 'Display 2' and 'Display 3' video output groups are driven by DisplayLink technology.
Quote:
Originally Posted by oyasuna
Unfortunately, the log file isn't useful for users. Each log message is encrypted then base64 encoded. Not sure why this is necessary...? If someone knows, please let me know.
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Synaptics (the creators of DisplayLink) encrypt the log files in order to protect their intellectual property.
Given you are using a Plugable brand docking station, if you have not done so already I would suggest contacting Plugable directly for assistance -->
https://plugable.com/pages/support
If you wish to pursue the matter with Synaptics (DisplayLink) directly, then I would suggest you follow the procedure outlined here -->
https://support.displaylink.com/know...to-displaylink