Quote:
Originally Posted by marcus.thiel@gmx.de
The point is that may people including me have now filled a lot of service support questions, and there is still zero response from Displaylink .... this is a very very bad. way to deal with customers, and it doesn't look like there is a fix.
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The point of this thread is not to blame or shame, please. There is a reason they've not responded. DisplayLink is obviously a very important product, with an enormous customer-base. There are viable alternatives in the market, and Synaptics knows this, so it's not like they are intentionally ignoring customers. I'm sure the development team is freaking out trying very hard to fix the issue.
Also, remember that support data is ~50mb. While this may seem like a small number storage wise, from a technical perspective, it's a lot of data to shift through.
Patience and respect will win this.