Hello nates8,
Thank you for reaching out.
To help us better understand the issue, could you please let us know the exact model of the monitor you’ve tested with the dock?
Please make sure you're using the latest version of DisplayLink Manager app. You can also try using a different HDMI cable or HDMI port on the dock.
If the issue continues, we recommend contacting our support team directly. You can do it by following
these steps.