Quote:
Originally Posted by DK_123
Hello,
I have a very obscure aspect ratio monitor I am trying to connect. It is a 16:3 aspect ratio running 1920x360 resolution.
I have the latest drivers for my Mac M4 mini running OSX 15.6.1.
I have confirmed that the USB displaylink dock is detected and that the displaylink manager is running. Once I plug in the monitor, the existing screen goes black locks and eventually the computer crashes.
WindowServer last exited with reason SIGNAL, code 6
then macOS watchdog panicked because WindowServer could not recover for 120 seconds.
If I plug in another 1920x1080 monitor, it works fine.
Is my aspect ratio not supported? I have a pluggable HDMI adapter and that works with some finesse, but it is ridiculously slow such that I bought this displaylink to resolve the issue but I cant even connect the monitor.
Is this something that DisplayLink just does not support?
Thanks.
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Just to set honest expectations up front, I am not a DisplayLink employee. I am a volunteer moderator.
With that said, your current macOS minor version (15.6.1) is very out of date. The latest release of macOS 15 Sequoia is 15.7.5.
As a first step, I would suggest updating your Mac to macOS 15 Sequoia version 15.7.5 in order to rule out the operating system version as a contributor to the current behavior.