📣July 15, 2026 UPDATE & FIX: I flagged this issue with Zoom, and they recommended I disable "Prevent screen capture of meeting content" directly in my Personal Meeting room by following these steps to prevent the Zoom app window from being masked when I host meetings.
Log in to the Zoom web portal
- Go to Personal > Meetings > Personal Room
- Click Edit
- Click Show next to Options
- Uncheck/disable "Prevent screen capture of meeting content"
- This fixed the issue.
Note, after I've done this, if I then reenable the "Prevent screen capture of meeting content in the Admin-level settings at `https://zoom.us/profile/setting#tab-meeting`, as long as this is turned off in my Personal Meeting room settings, the Zoom app window behaves normally.
However, while this did fix the app screen masking issue, this still doesn't address the issue of the Zoom app window blanking when I have this option enabled. I've told Zoom that the app window's behavior shouldn't be linked at all to a DisplayLink connection because having a secondary screen attached via DisplayLink doesn't necessarily mean you're screen capturing.
If users ARE using DisplayLink, having this enabled means that their Zoom app would blank for them too, even if they’re not recording or capturing the screen, which is a major issue. Plenty of people use second screens connected via DisplayLink when joining Zoom calls, so this feature on Zoom seems broken. The behaviour of masking the screen should not relate to DisplayLink, right?
However, Zoom has said this in response to me flagging this with them:
"For now, an external DisplayLink screen is recognized by the system as being used for screen recording, so the meeting window will turn gray. To avoid this situation, either remove the external screen or disable "prevent screen capture"."