DisplayLink Forum - View Single Post - Surface Pro [1796 model] multiple monitors surface dock // d6000 dock issues

surfacePro123 · 04-13-2018, 01:11 PM

hi all,

i have two different issues with my new surface and surface dock and or dell d6000 dock i am hoping for help with.

my setup is as follows using surface dock with SP 1796 and two monitors 1 LG @2560x1080, 1 dell @1920x1080 and the sp screen set to 2736x1824. out from dock using mini display to hdmi cable one amazon and belkin:

1st issue- for some reason the surface dock will not retain windows positioning upon waking up from sleep. how do i get the dock to remember what screen is supposed to retain what window? its impossible to use the dock when every time i walk away from the computer for 5 - 10 minutes when i get back i have to move windows all over the place.

my setup is as follows using DELL D6000 with SP 1796 and two monitors 1 LG @2560x1080, 1 dell @1920x1080 and the sp screen set to 2736x1824. out from dell dock using hdmi to hdmi cable to lg and out using display port cable to display port on dell monitor

2nd issue- while the dell d6000 dock usually retains windows position after waking from sleep it does have another crazy problem where certain software will not load correctly on the external monitor. it will load fine if i launch it to the surface pro screen but on external monitor its a no go which leads me to believe it has to do with graphics drivers?

i have updated both docks to the latest firmware etc... but that didnt alleviate the issues.

any help is greatly appreciated.

04-13-2018, 01:11 PM	#1
surfacePro123 Junior Member Join Date: Apr 2018 Posts: 7	Surface Pro [1796 model] multiple monitors surface dock // d6000 dock issues hi all, i have two different issues with my new surface and surface dock and or dell d6000 dock i am hoping for help with. my setup is as follows using surface dock with SP 1796 and two monitors 1 LG @2560x1080, 1 dell @1920x1080 and the sp screen set to 2736x1824. out from dock using mini display to hdmi cable one amazon and belkin: 1st issue- for some reason the surface dock will not retain windows positioning upon waking up from sleep. how do i get the dock to remember what screen is supposed to retain what window? its impossible to use the dock when every time i walk away from the computer for 5 - 10 minutes when i get back i have to move windows all over the place. my setup is as follows using DELL D6000 with SP 1796 and two monitors 1 LG @2560x1080, 1 dell @1920x1080 and the sp screen set to 2736x1824. out from dell dock using hdmi to hdmi cable to lg and out using display port cable to display port on dell monitor 2nd issue- while the dell d6000 dock usually retains windows position after waking from sleep it does have another crazy problem where certain software will not load correctly on the external monitor. it will load fine if i launch it to the surface pro screen but on external monitor its a no go which leads me to believe it has to do with graphics drivers? i have updated both docks to the latest firmware etc... but that didnt alleviate the issues. any help is greatly appreciated.