DisplayLink Forum - View Single Post - DisplayLink software causes Windows 8.1 with Radeon video card to reset

kforce · 11-09-2013, 06:17 PM

I have a Targus USB 3.0 port replicator. It was working great on my laptop or my desktop until I upgraded DisplayLink to 7.4_m2 (on both computers.) After the upgrade the laptop continues to work great. But, the desktop will black screen/reset when I view a video in the browser (other things also seem to cause windows to reset (both windows 8 and windows 8.1.) As soon as I uninstall the displaylink software, the crashing stops, and I can view videos in the browser. So, I cannot use the port replicator with my desktop until this issue is addressed by a newer version of the displaylink software.
Questions:
1. Can you think of a work around, video card setting for my Radeon HD 7700 Series so I can use my port replicator with the current driver?
2. When will a version of displaylink be made available that will address this issue?

Thanks,
Ken

11-09-2013, 06:17 PM	#1
kforce Junior Member Join Date: Nov 2013 Posts: 2	DisplayLink software causes Windows 8.1 with Radeon video card to reset I have a Targus USB 3.0 port replicator. It was working great on my laptop or my desktop until I upgraded DisplayLink to 7.4_m2 (on both computers.) After the upgrade the laptop continues to work great. But, the desktop will black screen/reset when I view a video in the browser (other things also seem to cause windows to reset (both windows 8 and windows 8.1.) As soon as I uninstall the displaylink software, the crashing stops, and I can view videos in the browser. So, I cannot use the port replicator with my desktop until this issue is addressed by a newer version of the displaylink software. Questions: 1. Can you think of a work around, video card setting for my Radeon HD 7700 Series so I can use my port replicator with the current driver? 2. When will a version of displaylink be made available that will address this issue? Thanks, Ken