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Old 10-01-2018, 02:39 PM   #572
brossow
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Join Date: Sep 2018
Posts: 12
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FWIW, over the weekend I set up a new monitor, new connection (old one was VGA from monitor to DVI adapter to dock; new one is straight HDMI) and uninstalled/reinstalled the software repeatedly without the dock attached and still nothing. The monitor powers up when the dock is attached to the computer, but just a black screen -- not even a cursor. Disconnect the dock from the computer and the monitor goes into low-power mode.

Emailed logs to DisplayLink tech support exactly as directed and have been completely ignored. Pathetic.
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