Quote:
Originally Posted by JamesH
Hi all,
Sorry for the delay in replying.
If you still have issues after installing the Windows updates can you try these steps:
1. Disconnect your dock / adapter / monitor
2. Uninstall DisplayLink Software
3. Run the cleaner tool from here: http://www.displaylink.com/support/ticket.php?id=297
4. Re-install DisplayLink Software
5. Reconnect your dock / adapter / monitor
If that doesn't help please attach the logs from this tool:
http://www.displaylink.com/support/ticket.php?id=269
When you reply please select "Manage Attachments" from the "Additional Options" section below.
From there select Upload and navigate to the output of the tool.
Thanks,
James |
I did all of that twice. Dell sent me a Windows 8 disc to reinstall Windows from there instead of from the computer. I did that and tried reinstalling DisplayLink Core Software as well as version 7.6 update. No luck. The USB Adapter is also not showing up on my Device Manager. I'll try to get the logs and post those later.