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Old 08-25-2021, 12:04 PM   #3
rboerner
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Join Date: Jan 2015
Posts: 128
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Quote:
Originally Posted by KatarzynaKowalczyk View Post
Hello,

Thank you for reaching out!

Please follow the link here to gather logfiles right after the issue is present: How To Report Macos Issues to DisplayLink

The files generated should show us a bit more about the problem.

Thank you,
I believe DisplayLink misspoke in regard to the link they provided. That information is for macOS, while it appears that the original poster is using Windows. The appropriate link for Windows users is here --> https://support.displaylink.com/know...to-displaylink
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