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Old 10-02-2017, 10:00 PM   #32
Junior Member
Join Date: Sep 2017
Posts: 4

Originally Posted by Carlo View Post

If your device is not visible as a USB device then we need to analyse the HW and host controller configuration, it's not a driver matter as the driver has nothing to connect to.

We need to reproduce this as soon as possible. The best thing would be for you to send us the information gathered by our tool:

We'd still need to know which kind of device (model and manufacturer) you are trying to connect and any information about how the device is connected (adapters or hubs).

Thank you
Carlo - I am using the very latest driver for this device, which is U224-001. The latest driver is over a year old and is 2.6. Sounds like folks with other drivers are experiencing similar issues.
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