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Old 12-07-2017, 03:06 AM   #1
thinksInCode
Junior Member
 
Join Date: Dec 2017
Posts: 2
Default Video window area blank/black on external monitor

Hello,

I have a Dell D3100 docking station which includes DisplayLink connected to a Dell XPS 13 running Windows 10. I'm having trouble with a particular piece of software (Nik Collection - Silver Efex Pro 2).

When I open up the application, I get a window with a big white area, the window basically isn't painting. I can still click on things in the user interface, so I know it's a video only issue. If I disconnect the docking station and use the laptop's built in display, it works fine.

Has anyone ever had a similar issue?

Here is a screenshot showing the issue:

Last edited by thinksInCode; 12-07-2017 at 03:08 AM. Reason: Add screenshot
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