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Wim · 03-08-2018, 08:56 AM

Hi

I've looked at the logs. It sounds like the USB 3.0 host controller is locking up on your PC, which is why a replug is not fixing it. I suspect disabling and enabling the USB 3.0 controller in device manager would also recover it rather than a reboot.

I see you are using Windows 10 RS1. There were some USB fixes in RS2 which could help with this. I would recommend updating to the latest Windows 10 version and see if this solves the issue.

Wim

03-08-2018, 08:56 AM	#2
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Hi I've looked at the logs. It sounds like the USB 3.0 host controller is locking up on your PC, which is why a replug is not fixing it. I suspect disabling and enabling the USB 3.0 controller in device manager would also recover it rather than a reboot. I see you are using Windows 10 RS1. There were some USB fixes in RS2 which could help with this. I would recommend updating to the latest Windows 10 version and see if this solves the issue. Wim